FAQ

Are your fragrances authentic?

Yes. Branded fragrances sold by Avenue Vale are represented as genuine products from the brand shown on the product page.

What does “inspired by” mean?

Some fragrance brands create original scents with profiles that may remind customers of well-known designer fragrances. They remain products of their own brand and are not sold as counterfeit designer goods.

How long do fragrances last?

Performance varies by fragrance, concentration, skin chemistry and environment. Many of the fragrances we carry are selected for noticeable projection and lasting performance, but wear time differs from product to product.

How long does shipping take?

Orders are typically processed within 1–2 business days. Standard U.S. delivery is generally estimated at 4–7 business days after processing.

Do you accept returns?

Eligible returns may be requested within 30 days of delivery. Fragrance and other sealed personal-use products must remain unopened and unused. See our Return Policy for complete details.

Where do you ship from?

Orders are shipped from within the United States.

How do I contact Avenue Vale?

Use our Contact Us page. If your message concerns an order, include your order number so we can assist you faster.